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Privacy Policy

Last updated: September 22, 2025

Introduction
Oncube.ai (“we,” “us,” or “our”) is an AI infrastructure company committed to protecting your privacy and personal data. We provide AI automation and business consulting services to accelerate scaling for our clients. This privacy policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with us.
Company Information
  • Company name: Oncube.ai
  • Email: info@oncube.ai
  • Phone: +352 691 376 352
  • Contact: info@oncube.ai
This privacy policy complies with the General Data Protection Regulation (GDPR) and Luxembourg data protection laws.
1. Information We Collect
1.1 Personal information you provide
We collect personal information that you voluntarily provide to us, limited to what is necessary for the agreed-upon services, including:
  • Contact information: Name, email address, phone number, and inquiry details.
  • Service-related information: Business details, project requirements, consulting needs, and information you share during the scope of our services.
  • Communication data: Messages, inquiries, and correspondence through our forms, email, or phone.
1.2 Information automatically collected
  • Website usage data: Pages visited, time spent on pages, referring websites, browser type, and device information.
  • Technical data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Analytics data: Through Google Analytics (user behavior, session duration, performance metrics).
  • LinkedIn pixel data: For advertising and retargeting.
1.3 Cookies and tracking technologies
We use cookies and similar tracking technologies to:
  • Analyze website performance and user behavior (Google Analytics).
  • Provide personalized content and advertising (LinkedIn Pixel).
  • Remember your preferences and settings.
  • Improve functionality and user experience.
Please refer to our separate cookie policy for details.

2. How We Use Your Information
2.1 Service delivery
  • Consulting services: Delivering AI automation and business consulting services.
  • Communication: Sending service updates and responding to requests.
  • Business development: Understanding client needs and improving services.
  • AI solutions: Developing, customizing, and deploying AI solutions as agreed in contracts.
2.2 Website improvement
  • Analytics: Understanding usage patterns.
  • Performance optimization: Enhancing content and features.
2.3 Legal compliance
  • Record keeping: Maintaining records for compliance purposes.
  • Legal obligations: Complying with Luxembourg and EU regulations.

3. Legal Basis for Processing
  • Contractual necessity: For providing services and fulfilling agreements.
  • Legitimate interests: For analytics, development, and business operations.
  • Legal obligation: Compliance with laws.
  • Consent: For activities where explicit consent is required.

4. Data Sharing and Disclosure
4.1 Third-party service providers
We may share your personal information with selected providers, including:
  • Google (Analytics, Meet, Drive)
  • LinkedIn (advertising)
  • Cloud storage providers
  • Other IT and communications providers
4.2 Legal requirements
We may disclose data to comply with legal obligations, protect rights, or respond to lawful authority requests.
4.3 Business transfers
In case of merger, acquisition, or bankruptcy, data may be transferred as business assets.

5. Data Retention
  • Contact data: 3 years from last contact.
  • Project data: 3 years after completion.
  • Analytics: Up to 26 months.
  • Service interaction data: As defined in agreements.
  • Legal records: As required by law.

6. Data Security
  • SSL encryption
  • Access controls
  • Cloud security
  • Regular monitoring
  • Staff training

7. International Data Transfers
Transfers may occur with Google, LinkedIn, or AI service providers. All transfers are safeguarded under GDPR, contractual clauses, or adequacy decisions.

8. Your Rights Under GDPR
  • Access & portability: Request or transfer your data.
  • Correction & deletion: Rectify or erase data.
  • Restriction & objection: Limit or oppose processing.
  • Automated decisions: Protection from profiling.
  • Withdraw consent: At any time.
  • File complaints: With Luxembourg CNPD or another authority.

9. Changes to This Policy
We may update this privacy policy from time to time. Updates will be posted here with a revised “Last updated” date. Please review periodically.

10. Contact Us
If you have any questions or concerns, please contact us:
  • Email: info@oncube.ai
  • Phone: +352 691 376 352