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Terms and Conditions

Last updated: October 7, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern use of Oncube.ai’s website and associated services, including AI Infrastructure, Digital Twins, Digital Colleagues, Digital Teams, and Digital Orchestrators. By accessing or using these products or the website, acceptance of these Terms is a condition precedent to service engagement.

2. Intellectual Property

All content, software, designs, models (including Digital Twins, Colleagues, Teams, and Orchestrators), and documentation are the exclusive property of Oncube.ai or its licensors. Unauthorized reproduction or derivative use is strictly prohibited.

3. Service Description

Oncube.ai’s offerings include:

  • AI Infrastructure: The real-time backbone securely connecting all intelligent systems within an organization, empowering rapid automation, unified insights, and reliable operations. With built-in data governance and deployment flexibility, it ensures data sovereignty and serves as the trusted, scalable foundation for all advanced digital workflows.
  • Digital Twins: AI-powered replicas that autonomously engage, guide, and interact online—qualifying leads, onboarding staff, or servicing clients 24/7. Each delivers tailored, consistent responses in a brand’s authentic voice, creating living, ever-learning touchpoints that transform engagement and productivity.
  • Digital Colleagues: Customized AI professionals that autonomously execute, deliver, and report on key organizational tasks—freeing up human focus for higher-level management. Each learns workflows, improves over time, and takes full operational ownership, multiplying team output while reducing manual burden.
  • Digital Teams: Coordinated groups of AI agents that execute multi-step processes across business functions—sales, finance, HR, and more—with speed, accuracy, and consistency. These intelligent teams accelerate productivity, drive measurable time savings, and enable scalable, lean operations without additional staffing.
  • Digital Orchestrators: AI conductors that assign, synchronize, and monitor all digital agents, workflows, and processes across the enterprise. They provide real-time visibility, seamless end-to-end coordination, and adaptive optimization, ensuring operations run efficiently and strategic execution is accelerated.

Service details, functionality, and scope may evolve and are provided for information purposes only.

4. No Warranties

Oncube.ai provides services “as is,” without any warranty as to availability, uninterrupted access, error-free operation, or fitness for specific business purposes. Outputs and recommendations from Digital Twins, Colleagues, Teams, and Orchestrators are non-deterministic and should not be solely relied upon for critical or regulated decisions.

5. Client Responsibilities

Clients are responsible for:

  • Ensuring all data used in or provided to Oncube.ai’s products is accurate, lawfully obtained, and non-infringing.
  • Observing relevant regulations (including but not limited to GDPR) when integrating or training Digital Twins and other digital workforce elements.
  • Retaining ultimate authority for business decisions augmented by Digital Colleague, Team, or Orchestrator outputs.
6. Limitation of Liability

Oncube.ai shall not be liable for any losses—direct or indirect—including but not limited to data, profit, or business opportunity loss, arising from use or reliance on its AI Infrastructure, Digital Twins, Digital Colleagues, Digital Teams, Digital Orchestrators, or related outputs. Liability in legally mandated instances is limited to the amount paid for the service resulting in the claim.

7. Use Restrictions

Strictly prohibited activities include:

  • Unlawful use of Oncube.ai products, including any attempt to develop or deploy unauthorized, unsafe, or unlicensed AI/automation functions.
  • Accessing, reverse engineering, or tampering with core AI Infrastructure, Digital Twins, Colleagues, Teams, or Orchestrator platforms.
  • Introducing malicious code or circumventing security protections.
8. Data Handling

Personal and operational data is handled in accordance with Oncube.ai’s Privacy Policy. Client data may be used for analytics, quality improvement, or legal/regulatory compliance as permitted by law.

9. Third-Party Content & Integration

Oncube.ai is not liable for products or content by third-party providers, even when integrated with its platforms or referenced via its Digital Workforce products.

10. AI-Specific Provisions

Clients acknowledge:

  • The inherent uncertainties and limits of current AI, Digital Twin, and automation technology.
  • Their responsibility for verifying all substantive or critical outputs before implementation.
  • That Digital Colleagues, Teams, and Orchestrators simulate business logic but cannot guarantee deterministic or error-free results for all use cases.
  • That providing datasets or organizational process information to Oncube.ai for model development implies lawful rights, consents, and intentions to use such data.
11. Amendments

Oncube.ai may modify these Terms at any time. Continued use of services constitutes acceptance of updated terms.

12. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full effect.