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Emile

Receptionist

AI Voice Agent

Emile is Oncube’s intelligent and multi-lingual front-desk professional. Designed to combine human warmth with AI precision, Émile handles inbound voice communication, client engagement, and administrative workflows with consistency and professionalism, 24 hours a day, 7 days a week.

Core Skills

  1. Call & Message Handling: Answers phone calls and messages instantly, routes them to the right person or department, and provides accurate, context-aware responses.
  2. Scheduling & Calendar Coordination: Manages appointments, confirms bookings, and synchronizes calendars across time zones.
  3. Client Onboarding: Collects key client details, qualifies requests, and ensures smooth handover to consultants or support teams.
  4. Information Desk: Provides company information, service details, and status updates in real time.
  5. Multi-Channel Presence: Operates across phone, chat, email, and web interfaces with a unified professional tone.
  6. CRM Integration: Logs interactions directly into CRM systems, ensuring no lead or inquiry is lost.
  7. Continuous Learning: Improves with every interaction through feedback loops and conversation analytics.